Quality Management

Cree Nation Wemindji ISOSince 2008, the Cree Nation of Wemindji has made the commitment to be the best of the best and offer awesome services and programs to its community members.

 

 

 

For this reason, it has become ISO 9001 certified and integrated the seven quality management principles in all of its processes and ways:

1

Customer focus

Meet community members’ requirements and to strive to exceed their expectations.


2

Leadership

Establish clear alignment within the leadership team to achieve the organization’s objectives.


3

Engagement of people

Have competent, empowered and engaged people at all levels of the organization to steadily deliver results.


4

Process approach

Master all processes and their interrelations to deliver consistent and predictable results.


5

Improvement

Continuously focus on wisely improving what exists and how things are done.


6

Evidence-based decision-making

Collect data and information and analyze them to make the wisest decisions possible, based on facts.


7

Relationship management

Internal and external relationships are key in our success and we need to nurture them.